Zellous footwear is produced using considered materials and construction methods. Proper wear and storage are essential to preserving form, finish, and longevity.

STORAGE

  • Store shoes in a cool, dry place, away from sunlight and heat, which can affect color, structure, and adhesives.

  • Keep footwear in dust bags or breathable fabric covers when not in use.

  • Avoid long-term storage in plastic or airtight containers.

  • Insert shoe trees or tissue paper to help maintain shape, particularly for structured or pointed styles.

  • Store light-colored footwear separately to prevent color transfer.

  • Avoid placing pressure on shoes that may distort their form.

WEARING

  • Rotate footwear between wears to allow materials to rest and air out.

  • Avoid prolonged exposure to water, rain, or abrasive surfaces, unless the material is specifically intended for such use.

  • If shoes become wet, allow them to air dry naturally at room temperature. Do not apply direct heat.

  • When putting on footwear, avoid force. Use hands or a shoehorn when needed to protect the heel and seams.

MATERIAL CARE

  • Leather & Vachetta

    • Natural leather will evolve over time; variation and patina are inherent characteristics.

    • Wipe with a soft, dry cloth after wear.

    • Use leather care products sparingly and test before full application.

    • Avoid contact with oils, perfumes, alcohol-based products, and moisture.

  • Patent, PU, or High-Shine Materials

    • Clean gently with a soft cloth, slightly damp if necessary.

    • Avoid abrasive materials or cleaners that may dull the surface.

  • Textiles & Mixed Materials

    • Spot clean only using a soft, clean cloth.

    • Do not soak or submerge.

CLEANING & MAINTENANCE

  • Clean footwear only as needed to minimize wear.

  • Remove surface dirt gently before cleaning.

  • Do not machine wash or fully submerge.

  • Avoid harsh chemicals or non-footwear-specific cleaners.

  • For structural issues, deep cleaning, or refinishing, consult a professional cobbler.

SOLES & HARDWARE

  • Natural wear of soles and heel tips is expected with use.

  • Inspect heels and soles regularly and replace worn components promptly to prevent further damage.

  • Avoid contact with corrosive substances that may affect finishes or hardware.

  • Sole protectors or reinforcements may be added by a professional if desired.

LONG-TERM CARE

  • Ensure footwear is clean and fully dry before extended storage.

  • Insert shoe trees or tissue paper to retain shape.

  • Store in dust bags in a dark, temperature-stable environment.

  • Avoid stacking heavy items on top of footwear.