Transparency

We are committed to being transparent about how we collect, use, and share your personal information. We will only use your information for the purposes described in this Privacy Policy and will notify you of any material changes where required by law.

Protection

We implement appropriate technical, administrative, and organizational safeguards designed to protect your personal information. We also require third parties who process information on our behalf to maintain appropriate privacy and security standards.

Your Rights

We respect your privacy rights and provide ways for you to access, correct, update, delete, or manage your personal information, subject to applicable law.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact Information

• Name
• Billing and shipping addresses
• Phone number
• Email address

Payment and Transaction Information

• Payment card details
• Transaction records
• Payment confirmations
• Purchase history
• Returns and exchanges

Account Information

• Username and password
• Account preferences and settings
• Security-related information

Communications

• Messages, inquiries, and correspondence you send to us
• Customer support interactions

Device and Technical Information

• IP address
• Browser type and device information
• Operating system
• Unique device identifiers

Usage Information

• Pages viewed
• Products browsed or added to cart
• Interactions with the Services
• Shopping preferences and behavior

We may use your personal information to:

• Process and fulfill orders
• Manage payments, shipping, returns, and exchanges
• Provide customer service and respond to inquiries
• Create and manage your account
• Improve and personalize your shopping experience
• Send transactional and promotional communications
• Deliver personalized advertisements and marketing
• Detect, investigate, and prevent fraud or unauthorized activity
• Comply with legal obligations and enforce our policies and terms

We may share your personal information with:

Service Providers

Third-party vendors and partners who help operate the Services, including providers for:

• Payment processing
• Shipping and fulfillment
• Data analytics
• Cloud hosting
• Marketing and advertising
• Customer support

Shopify

Our store is hosted by Shopify, which may process your personal information to provide platform functionality and related services. To learn more, please review the Shopify Privacy Policy.

Business and Marketing Partners

We may share information with advertising and marketing partners to provide relevant ads and promotional content, where permitted by applicable law.

Legal and Corporate Purposes

We may disclose personal information:

• To comply with legal obligations or lawful requests
• To protect our rights, property, or safety
• In connection with a merger, acquisition, financing, or sale of assets

We use cookies and similar technologies to:

• Enable core website functionality
• Remember your preferences
• Analyze website traffic and usage
• Personalize content and advertisements

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Services.

To learn more about cookies, visit:

• All About Cookies
• Global Privacy Control

We may send you promotional emails, text messages, or advertisements related to our products and Services.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Replying STOP to marketing text messages where applicable
• Contacting us directly at contact@zellousny.com

Even if you opt out of marketing, you may still receive transactional or account-related communications.

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content practices of third-party services. We encourage you to review their privacy policies before providing personal information.

The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at contact@zellousny.com and we will take appropriate steps to delete the information.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Receive a portable copy of your information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
• Opt out of targeted advertising or data sharing

You may also unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.

To exercise your rights, contact us at contact@zellousny.com. We may need to verify your identity before processing your request.

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to:

• Know what personal information we collect and disclose
• Request deletion or correction of personal information
• Opt out of the sale or sharing of personal information for targeted advertising
• Limit the use of sensitive personal information where applicable
• Receive equal service and pricing even if you exercise your privacy rights

We do not sell personal information for monetary compensation. However, certain advertising and analytics activities may be considered “sharing” under California law.

To exercise your California privacy rights, contact us at contact@zellousny.com.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Zellous
Email: contact@zellousny.com