By using this Site, you represent that:

• You are at least the age of majority in your jurisdiction, or
• You have obtained consent from a parent or legal guardian to use the Site.

You may not use our products or Services for any unlawful or unauthorized purpose or violate any applicable laws while using the Site.

Any breach of these Terms may result in immediate termination of your access to the Services.

We reserve the right to refuse service to anyone at any time for any reason permitted by law.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or otherwise use any portion of the Site or its content without prior written permission from Zellous.

You may not:

• Upload malicious code or harmful software
• Attempt unauthorized access to the Site
• Collect personal information from other users
• Use the Site for fraudulent or unlawful purposes
• Interfere with the security or operation of the Services

Certain products may be available exclusively online and in limited quantities.

We make reasonable efforts to display product details, colors, and images accurately. However, we cannot guarantee that your device’s display will accurately reflect actual product colors.

All product descriptions, availability, and pricing are subject to change without notice.

We reserve the right to:

• Limit quantities purchased
• Refuse or cancel orders
• Discontinue products at any time
• Correct pricing, typographical, or informational errors

If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through the Site.

We reserve the right to refuse, limit, or cancel any order that appears fraudulent, unauthorized, irregular, or intended for resale.

Orders may be delayed or cancelled for fraud prevention and security verification purposes.

Certain products may be offered on a pre-order basis.

Estimated production or shipping timelines are provided on the applicable product page and are subject to change.

By placing a pre-order, you acknowledge and accept that:

• Shipment may take longer than standard order processing times
• Delays may occur due to manufacturing, shipping, or supply chain conditions outside our control

Shipping timelines, rates, and related policies are outlined in our Shipping Policy available on the Site.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

Zellous is not responsible for delays caused by shipping carriers or customs authorities.

Returns and exchanges are governed by our Returns & Exchanges Policy available on the Site.

Unless otherwise stated:

• Latex garments are final sale
• Items marked “Final Sale” are non-refundable and non-exchangeable

We reserve the right to refuse returns that do not comply with our policy.

We strive to ensure the information on the Site is accurate and current; however, we do not guarantee that all content is complete, accurate, or error-free.

The Site may occasionally contain typographical errors, inaccuracies, or omissions related to pricing, promotions, shipping, availability, or product descriptions.

We reserve the right to correct any errors and update information at any time without prior notice.

The Site may contain links to third-party websites or services.

We are not responsible for the content, policies, accuracy, or practices of any third-party websites. Accessing third-party links is at your own risk.

We may provide access to third-party tools, applications, or integrations on an “as is” and “as available” basis without warranties of any kind.

Your use of third-party tools is entirely at your own risk and subject to the applicable third-party terms and policies.

All content on the Site, including but not limited to:

• Text
• Graphics
• Logos
• Product designs
• Images
• Videos
• Branding
• Website design and layout

is owned by or licensed to Zellous and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or exploit any Site content without prior written permission from Zellous.

Limited personal, non-commercial use is permitted.

Any comments, suggestions, reviews, feedback, or other materials submitted to Zellous may be used by us without restriction.

By submitting content, you:

• Grant Zellous a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and distribute the content
• Confirm that your submission does not violate any third-party rights
• Accept responsibility for the content you provide

We reserve the right to remove content that we determine to be unlawful, offensive, abusive, or otherwise inappropriate.

The Site and all Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Zellous disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Availability or uninterrupted access

We do not guarantee that the Site will be secure, error-free, or free of viruses or harmful components.

To the fullest extent permitted by applicable law, Zellous and its affiliates, directors, employees, and partners shall not be liable for any:

• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
• Punitive damages
• Loss of profits, revenue, data, or business opportunities

arising from your use of the Site or products purchased through the Site.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be excluded under applicable law.

You agree to indemnify, defend, and hold harmless Zellous and its affiliates, officers, employees, contractors, and partners from any claims, liabilities, damages, losses, or expenses arising out of:

• Your violation of these Terms
• Your misuse of the Site
• Your violation of any law or third-party rights

If a dispute arises between you and Zellous, both parties agree to first attempt to resolve the matter informally by contacting contact@zellousny.com.

If the dispute cannot be resolved informally, it shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

You and Zellous agree:

• To waive the right to a jury trial
• To waive participation in class actions or representative proceedings
• That disputes must be brought individually

You may opt out of arbitration within 30 days of accepting these Terms by emailing:
contact@zellousny.com

Claims eligible for small claims court may be brought there instead of arbitration.

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

To the extent any dispute is permitted in court, it shall be brought exclusively in the state or federal courts located in New York.

If you reside in a jurisdiction with mandatory consumer protections, nothing in these Terms limits those legal rights.

Zellous shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including:

• Natural disasters
• Labor disputes
• Supply chain interruptions
• Carrier delays
• Government actions
• Internet or infrastructure failures
• Acts of war or terrorism

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy, constitute the entire agreement between you and Zellous regarding use of the Site and Services.

Questions regarding these Terms & Conditions should be directed to:

Zellous
Email: contact@zellousny.com